Shipping policy

Shipping Policy

Website: infollo.shop
Email: infollo.in@gmail.com
Instagram: @infollo_shop

Last Updated: [Insert Date]

Thank you for shopping with Infollo. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed on Sundays or public holidays.

  • You will receive a confirmation email once your order is shipped.

If there is any delay in processing, we will notify you via email or phone.

2. Shipping Time

Estimated delivery timelines:

  • Standard Shipping: 4–7 business days

  • Delivery times may vary depending on your location and courier service availability.

Please note that delivery timelines are estimates and may be affected by external factors such as weather, holidays, or courier delays.

3. Shipping Charges

  • Shipping charges (if applicable) are calculated at checkout.

  • We may offer free shipping during promotions or on minimum order values.

Shipping charges are non-refundable unless the return is due to our error.

4. Order Tracking

Once your order is shipped:

  • You will receive tracking details via email or SMS (if applicable).

  • You can use the tracking number to monitor delivery status.

If you do not receive tracking information, please contact us at infollo.in@gmail.com.

5. Incorrect Address

Please ensure that your shipping address is correct at checkout.

We are not responsible for orders delivered to incorrect addresses provided by customers. Additional charges may apply for re-shipping.

6. Delayed or Lost Packages

While we work with reliable courier partners, delays may occasionally occur.

If your package is significantly delayed or appears lost, please contact us at infollo.in@gmail.com, and we will assist you in resolving the issue.

7. International Shipping (If Applicable)

  • International shipping times and charges vary by location.

  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

8. Contact Us

For any shipping-related questions, please contact:

📧 Email: infollo.in@gmail.com
📸 Instagram: @infollo_shop
🌐 Website: infollo.shop